How To Get Help in a Mental Health Crisis

• If there is a life-threatening emergency and you need immediate help:
• Call 911 or go to the nearest emergency room.
  
• If you call 911, tell the operator there is a mental health emergency and explain the nature of the emergency.
  
• Ask the operator to send a Crisis Intervention Team (CIT) officer. They are specially trained to assist someone experiencing a mental health emergency. 

• Get in touch with a mental health professional:
• If the person in crisis is already receiving mental health treatment, call the psychiatrist, clinic nurse, therapist, case manager or family physician that is familiar with the person’s history to help assess the situation and offer guidance.
  

How to Get Help If You're Concerned About Your Mental Health

If you have concerns about your mental health, or if you have symptoms that are affecting your everyday life, don't ignore it. Reach out and get help.
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• If you're in crisis, distress or struggling, or need someone to talk to:
• Contact the 988 Suicide & Crisis Lifeline for 24/7 support from crisis counselors.
  
• Call or text 988
  
• Online chat 988lifeline.org
  
• Learn more about the 988 Lifeline
  

• For non-emergency help with mental health resources and support in Northeast Florida:
• Contact the NAMI Jacksonville Helpline.
  
• Call 904-323-4723 or email Helpline@namijax.org‍
• Please note: The NAMI Jax Helpline is not a crisis hotline. It is run by trained volunteers, who will respond to you within 24-48 hours. If you don't receive a response within 48 hours, please resend your email.
  

Mental Health Resources